A: Contact Linda Stump at 302-760-2085. Linda maintains a listing of all approved suburban developments. Only civic associations with State Maintained streets are eligible to participate in the program.
 

A: Print out and complete the application form (link at the bottom of the web page), attach a voided check from your civic association, and mail to the address indicated on the form.
 

A: No. Once you have registered you will remain in the program until you notify DelDOT that you no longer wish to participate. However, members of civic organizations frequently change so it is necessary that each association keep DelDOT informed of any changes. In the fall, DelDOT will mail informational letters to all civic associations enrolled in the program.
 

A: You may print out the change form (link at the bottom of web page) and mail to the address indicated on the form or email the information to Linda Stump.
 

A: We will accept copies of bank statements in the name of your civic association or maintenance organization. The intent of this is to ensure that proof of payment by the civic association can be substantiated. No reimbursements will be made based on payments from personal checking accounts.
 

A: If your community has a cash flow problem DelDOT will accept a notarized "Good Faith Statement" in lieu of providing a cleared check. This statement is provided at the bottom of the billing form (link at the bottom of the web page). The statement must be signed and notarized.
 

A: DelDOT will reimburse based on 5 storm categories, the 1st category beginning with pavement snow accumulation of 4" to 8". The formula is based on a mobilization fee + mileage rate + cul de sac/dead end rate. These rates are explained in detail in the informational letter mailed to enrolled associations in the fall.
 

A: The University of Delaware maintains twelve weather stations statewide equipped with automated snow sensors which will be used for the official snowfall measurement. Accumulation totals are updated hourly on the University of Delaware Website www.deos.udel.edu. There is one weather station and snow sensor located within each of DelDOT's maintenance areas:
(See the map )
New Castle County

• Area 12 - measured at Wilmington
• Area 11 - measured at Hockessin
• Area 10 - measured at Glasgow
• Area 9 - measured at Blackbird

Kent County

• Area 8 - measured at Dover
• Area 7 - measured at Viola
• Area 6 - measured at Harrington

Sussex County

• Area 5 - measured at Selbyville
• Area 4 - measured at Georgetown
• Area 3 - measured at Ellendale
• Area 2 - measured at Bridgeville
• Area 1 - measured at Laurel

 

A: The posted measurement within your area must be at least four inches for a period of at least one hour. On the state's first work day after the storm, you may get the measurements posted on the DelDOT Website www.deldot.gov or call 1-800-652-5600 to get a voice recording of the official pavement accumulation.
 

A: A Request for Reimbursement Form will be included with the informational letter mailed to each registered association in the fall. Complete the request form; attach a copy of the snow plower's bill along with a copy of the cleared check that paid the snow plow contractor and mail to the address indicated on the form. If you have an annual contract in which you paid an agreed upon annual amount up front, you will automatically receive reimbursement if you have provided DelDOT with a copy of the contract and a copy of the cleared check that paid the contract.
 

A: Past response rates have averaged between 7 to 10 days from receipt of the request.
 

A: Informational letters will be mailed to associations registered in the Snow Reimbursement Program on November 1st.