Live Traffic Camera Help Information


Please take the time to read through this help section. The help section was designed to help you if you have trouble viewing the live video from our traffic cameras.   There are certain things that must be in place in order for the video to display in your web browser.

If after reading through this section you are still encountering problems viewing our cameras, please use our user-friendly camera feedback form.  This form will send us crucial diagnostic information on the operating system, browser type and versions you are using to aid us in investigating the problem.  Please enter the following information:

  • your name
  • proper e-mail address (If you do not enter your proper e-mail address, we cannot help you because we will not be able to respond to you!)
  • description of problem (please be specific and include camera locations)

When you have completed the form, press 'Submit'.  We appreciate the opportunity to help and apologize for any inconvenience.

Please click here to access the feedback form

At The Office?

Are you accessing the web from work but cannot view video from the traffic cameras? There could be settings behind the corporate firewall or proxy server that prevent the camera video from being displayed on your desktop.

Please click here for help

Microsoft VM for Java will only be supported until December 31, 2007. Microsoft and Sun Microsystems came to an agreement that extended Microsoft's support of the VM to allow users to transition to the Sun Java.
More info can be found here:  http://www.microsoft.com/mscorp/java

We would recommend that you install the latest version of Sun Java for Windows. After the latest version of Java is installed, then open IE, go to Tools, Internet Options, and click on the Advanced Tab. Scroll down until you see a Section Java (Sun) and make sure the check box underneath is "checked". Then "uncheck" everything that is under the section called Microsoft VM. This will ensure that you are using only the Java (Sun) Version.
 
Last Updated: Wednesday, 18-Jul-2007 13:40:33 Eastern Daylight Time
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