Transportation Management Center
The Transportation Management Center (TMC) is a statewide 24/7/365 operation that coordinates and manages DelDOT’s response to any incident or event that impacts the multimodal transportation system. The TMC is a single point of contact for statewide transportation operations. It provides central management of transportation in Delaware. All transportation issues are reported to the TMC with the faith that they will be handled.
Join the TMC Team
If you love helping customers, you can make a difference here! The TMC plays a pivotal role in coordinating front-line responses to customer complaints, crashes, storms and other events. The job is like no other, with modern tools, training, collaboration and innovative projects! Staff perform three critical functions: monitoring, control and information. Staff are trained for the necessary knowledge, skills and abilities to run this 24/7/365 operation.
Apply now to join this one-of-a-kind team! Go to DelDOT’s job portal and search for “TMC”.
Statewide Transportation Operations
Centrally located in Smyrna, the TMC is part of the statewide emergency operations center. It shares space with the Delaware Emergency Management Agency and the Delaware State Police Communication Headquarters.
As the team responsible for central management of the transportation system, the TMC coordinates with both internal and external stakeholders. It works with internal divisions to manage incidents and events, maintain the transportation system, manage work zone traffic during construction and respond to weather events. The TMC also works with external agencies such as police, fire and emergency management to manage incidents, events and homeland security issues. In fact, DelDOT has direct computer-aided dispatch connections with all public safety centers in the state for communication.
Not Just a Building
Many people think of the integrated transportation management program as the Transportation Management Center (TMC). It is true – the TMC is both the visible brick and mortar center as well as the symbolic center of Delaware’s integrated transportation management program – but transportation management is also so much more than the TMC itself. The TMC – the building – is the tip of the iceberg, a part of a larger program.