Framework for Excellence
Safety:
Provide safe access for all modes of transportation. Create a transportation network that allows people to have safe access to employment, education, healthcare and recreation.
Congestion Management:
Improve access and congestion relief.
State of Good Repair:
Maintain our existing transportation infrastructure and facilities.
Economic Development:
Foster economic development through investments in infrastructure; future planning; and streamlining approval processes.
Equity in Transportation:
Make transportation equitable and accessible for everyone. Mobility as a right; improve/expand transit access; connect communities; identify and close the gaps in our system; support our DBEs through diversity in contracting; and recruit/retain a diverse workforce.
Resiliency, Sustainability and Environmental Stewardship:
Ensure resilient and sustainable transportation infrastructure through effective project planning, design, construction, and maintenance; use innovative solutions to tackle the challenges associated with climate change; electrification of our infrastructure and fleet; minimize the environmental impact of the state’s transportation system.
Transportation Innovation:
Use innovative ways to deliver our projects and services; and prepare our infrastructure for the future through cooperative automated transportation and expanded use of technology.
Customer Service/Engagement:
Provide excellence in customer service by streamlining our processes; expanding the use of technology; soliciting feedback; increasing communication; and having a community presence.
Employee Engagement:
Develop future leaders; foster a culture of innovation; retention and recruitment; succession planning; and engagement.
